Terms and Conditions

1. Introduction

These terms and conditions outline the guidelines for purchasing products from Quick2Fit, including our online goods and services.

2. Importance of Reading

Please read these terms carefully before placing your order. They explain who we are, how we provide products, and how to address any issues.
If you notice any errors, contact us immediately.

3. Business or Consumer

Rights differ depending on whether you are a business or a consumer:

• Consumer:

  • An individual purchasing products for personal use

  • Terms in this page apply to you as described

• Business:

  • Terms here constitute the entire agreement

  • You must adhere to all provisions

4. Contact Information

• Who We Are: Quick2Fit office is located in West Bromwich

• Contact Us on WhatsApp: 07375 751465 | Email: sales@quick2fit.co.uk

• How We Contact You: Via phone, email, or postal address provided during order

5. Order Acceptance

• Acceptance: Your order is accepted when we email your invoice, creating a contract. Verify details immediately.

• If We Cannot Accept: We will inform you and not charge you. Reasons may include:

  • Out-of-stock items

  • Resource limitations

  • Pricing or description errors

  • Delivery deadlines we cannot meet

• Order Number: Assigned to track your order

6. Specific Terms

• Online Orders: Orders are held until 6am the following day for cancellation. After that, production begins and the order cannot be canceled.

• Product Information:

  • Variations: Images are illustrative; colours/materials may vary

  • Packaging: May differ from images online

  • Measurements: Customers are responsible for accuracy

  • Manufacturing Tolerance: ±5mm is allowed for made-to-measure products

  • Split Tilt Functionality: Alignment may vary; this is normal and not a defect

  • Clips & Beading Fit: Ensure suitability before purchase

7. Changes and Cancellations

• Customer Changes: Contact us within 24 hours. Changes may affect price/delivery. After production starts, no changes or cancellations are accepted.

• Company Changes: We may adjust products for legal compliance or minor improvements. Major changes will be communicated before production.

8. Delivery and Responsibilities

• Costs: Shown on the website and confirmed in your order

• Timing: Estimated dates provided; not guaranteed

• Delays: We will inform you and minimize impact. Significant delays allow contract termination

• Responsibility: You own the product from delivery after full payment

• Information: Provide accurate details; incomplete information may lead to termination or extra charges

• Window & Property Damage: Quick2Fit is not responsible for any damage during installation

9. Ending the Contract

• Consumer Rights: Consumers may end the contract for faulty/misdescribed products. Changing mind may be excluded for custom products

• Business Contracts: Must adhere to full agreement; changes/cancellations are subject to terms

10. Complaints and Returns

• Contact for Problems: WhatsApp: 07375 751465 | Email: sales@quick2fit.co.uk

• Warranty: 2-year warranty covering structural defects, warping, or significant staining

• Defective Products: Notify us with pictures; we will repair or replace

• Incorrect Manufacture: We will repair or replace; refunds not provided

• Reporting Period: Notify within 7 working days of delivery

• Damaged in Transit: Replacement provided; no refund

• Handle Spacers / Tension Rod Adjustments: Provided where necessary; no refund

11. Pricing and Payment

• Price Details: Includes VAT; errors will be corrected before acceptance

• Payment: Full payment required at order; all major cards except American Express

• Late Payments: Interest 4% above base rate on overdue invoices; disputed invoices excluded

12. Liability

• Loss or Damage: Responsible for foreseeable losses caused by us, not unforeseeable losses

13. Final Note

Please read and understand these terms before placing your order. Contact us for any questions or clarifications.